Written by Vincent Sullivan | Last updated: June 2026
OnlinePitchDetector.com is run by Vincent Sullivan. All questions, corrections, and data requests are handled personally by Vincent — there is no support team or ticketing system.
Email: contact@onlinepitchdetector.com
Response Times
| Type of Request | Response Time |
|---|---|
| Technical issues | 24–48 hours |
| Content corrections | 48–72 hours |
| Privacy and data requests | 7 business days |
| GDPR requests | 30 days |
| CCPA requests | 45 days |
| General questions | 48–72 hours |
What to Contact Us About
Technical issues If the pitch detector fails to detect, shows an octave error consistently, produces a systematic pitch offset, or behaves differently from what is described on the site, contact Vincent with your browser name and version, operating system, microphone type, instrument or voice type, and a description of what you are seeing.
Content corrections If you find a technical error — an incorrect formula, a misattributed algorithm property, an inaccurate cents calculation, or an incorrect frequency reference — use the subject line “Content Correction” and include the specific page URL and the error. All corrections are reviewed personally and treated as a priority.
Privacy and data requests For GDPR requests, use the subject line “GDPR Data Request.” For CCPA requests, use the subject line “CCPA Privacy Request.” For general privacy questions, use “Privacy Request.” Full details of your rights are on the GDPR and CCPA page.
General questions For any other question about the site, its tools, or its content, email Vincent directly at contact@onlinepitchdetector.com.
Before You Contact Us
Many questions are already answered on the site. Check these pages first:
- FAQ — result interpretation, cents deviation explained, octave errors, consistent pitch offsets, and YIN algorithm questions
- Troubleshooting — failed detection, unstable readings, octave errors, OS audio processing issues, and mobile problems
- How It Works — full technical documentation of the YIN detection pipeline, note mapping, and cents deviation calculation
What We Do Not Respond To
- Link exchange or guest post requests
- Automated or bulk submissions of any kind
- Requests for professional instrument setup, intonation coaching, audio engineering services, or clinical audiology — OnlinePitchDetector.com is an educational resource and does not offer professional services
OnlinePitchDetector.com is operated by Vincent Sullivan. Last updated: June 2026.